Customer Success Architect – Data Trust

Operations • Vancouver, BC, Canada • Hybrid

Detalles del puesto

UbicaciónVancouver, BC, Canada

Tipo de empleoFull-time

Tipo de ubicaciónHybrid

DepartamentoOperations

CompensaciónCAD110,000 - CAD130,000

El salario base ofrecido puede variar dependiendo de múltiples factores individualizados, incluyendo la ubicación del mercado, conocimientos relacionados con el trabajo, habilidades y experiencia.

Customer Success Architect – Data Trust

Acerca del puesto

You will be the strategic advisor for our largest customers, guiding them through technical deployments, change management, and value realization. Your insight will shape our GTM playbooks and the evolution of our data trust platform.

Podrías prosperar en este puesto si tienes

•Experience running executive QBRs and multi-stakeholder workshops
•Ability to build solution diagrams, success plans, and adoption metrics dashboards
•Familiarity with SOC 2, ISO 27001, or industry-specific compliance frameworks
•Comfort with CRM/CS platforms (Salesforce, Gainsight) and analytics tools
•Strong storytelling skills, both written and verbal