Customer Success Architect – Data Trust

직무 소개

You will be the strategic advisor for our largest customers, guiding them through technical deployments, change management, and value realization. Your insight will shape our GTM playbooks and the evolution of our data trust platform.

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• •Experience running executive QBRs and multi-stakeholder workshops
• •Ability to build solution diagrams, success plans, and adoption metrics dashboards
• •Familiarity with SOC 2, ISO 27001, or industry-specific compliance frameworks
• •Comfort with CRM/CS platforms (Salesforce, Gainsight) and analytics tools
• •Strong storytelling skills, both written and verbal