UX Research Lead – Responsible AI

팀 소개

The Design & Research group bridges AI infrastructure with meaningful human experiences. We collaborate with Product, Engineering, and Compliance to ensure every interaction reinforces trust and clarity for data teams and business stakeholders.

직무 소개

As our UX Research Lead, you will set the vision for how we understand customers using AI governance workflows. You will balance hands-on studies with program-level influence, ensuring insights fuel product strategy, GTM narratives, and design craft across Accentrust’s platform.

다음 조건을 갖추신 분에게 적합합니다

• •Comfort shaping research around ambiguous or emerging product spaces
• •Experience building insight repositories, research ops, or democratized testing practices
• •Confidence facilitating workshops and co-creation sessions with executives and customers
• •Working knowledge of privacy, ethics, or compliance considerations in AI/ML
• •Ability to turn qualitative stories and quantitative signals into prioritized recommendations

다음 조건을 갖추시면 더욱 좋습니다

• •Background in service design, design strategy, or innovation consulting
• •Experience with B2B enterprise or regulated industries (finance, healthcare, public sector)
• •Familiarity with accessibility and inclusive research practices
• •Fluency in French or Mandarin to support international research
• •Comfort working with product analytics stacks (Mixpanel, Amplitude, Looker)

제공 혜택

• ✓Ownership over the research practice with headroom to build a team as we scale
• ✓Quarterly research summits to share insights across GTM and product squads
• ✓Close partnership with founders and executive leaders on Responsible AI strategy
• ✓Opportunities to publish or speak about trustworthy AI experiences
• ✓Inclusive, feedback-driven culture that values experimentation and craft

직무 세부사항

핵심 기술 및 스킬

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