UX Research Lead – Responsible AI

À propos de l'équipe

The Design & Research group bridges AI infrastructure with meaningful human experiences. We collaborate with Product, Engineering, and Compliance to ensure every interaction reinforces trust and clarity for data teams and business stakeholders.

À propos du poste

As our UX Research Lead, you will set the vision for how we understand customers using AI governance workflows. You will balance hands-on studies with program-level influence, ensuring insights fuel product strategy, GTM narratives, and design craft across Accentrust’s platform.

Vous pourriez exceller dans ce poste si vous avez

• •Comfort shaping research around ambiguous or emerging product spaces
• •Experience building insight repositories, research ops, or democratized testing practices
• •Confidence facilitating workshops and co-creation sessions with executives and customers
• •Working knowledge of privacy, ethics, or compliance considerations in AI/ML
• •Ability to turn qualitative stories and quantitative signals into prioritized recommendations

C'est un plus si vous avez

• •Background in service design, design strategy, or innovation consulting
• •Experience with B2B enterprise or regulated industries (finance, healthcare, public sector)
• •Familiarity with accessibility and inclusive research practices
• •Fluency in French or Mandarin to support international research
• •Comfort working with product analytics stacks (Mixpanel, Amplitude, Looker)

Ce que nous offrons

• ✓Ownership over the research practice with headroom to build a team as we scale
• ✓Quarterly research summits to share insights across GTM and product squads
• ✓Close partnership with founders and executive leaders on Responsible AI strategy
• ✓Opportunities to publish or speak about trustworthy AI experiences
• ✓Inclusive, feedback-driven culture that values experimentation and craft

Détails du poste

Compétences et technologies clés

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